Salesforce
Salesforce is a Enterprise CRM AI based in San Francisco, CA (United States), founded around 1999.
Einstein and Agentforce for CRM agents on customer data.
Company overview
Salesforce competes in the global AI stack as a Enterprise CRM AI. Buyers typically evaluate them on model quality, price/performance, ecosystem (APIs, cloud regions, developer tools), language coverage, and compliance posture.
- Headquarters: San Francisco, CA
- Country / region: United States
- Founded: 1999
- Category: Enterprise CRM AI
- Website: https://www.salesforce.com/artificial-intelligence/
Strategic strengths – what they are good at
- CRM-grounded agents
- Sales/service automation
- Enterprise data cloud
How teams usually use Salesforce
- Builders / startups: ship product features and agents with the best price-quality tier.
- Enterprise: prioritize SLAs, data residency, IAM, and cloud marketplace integration.
- Researchers / open-source: fine-tune or self-host when open weights exist.
- Creators: use media/voice lines when this company ships image, video, or TTS models.
Evaluation checklist
When comparing Salesforce against peers, verify: (1) latest official model cards on your task, (2) real token cost under agent harnesses, (3) latency / TPS, (4) tool-use and computer-use quality, (5) policy and regional availability.
Models from Salesforce (1)
Click any model for a full page: specs, benchmarks, pricing signals, strengths, limitations, and when to pick something else.
Benchmarks and prices are directional mid-2026 public/provider figures – re-check official docs before procurement.